Telesales Manager
Salary Range: Up to 60,000 THB
Job Type: Permanent (Full Time)
Report to: Call Center Operation Manager
Job Description
Workforce/Agent management
- Target setup
- Capacity Planning
- Encourage team to achieve the target
- Build-up and Individual Improvement and tracking the progress
- Incentive structure improvement
- Know-how sharing
Strategy adjustment (Utilizing our existing system)
- Data analysis
- Proposing parameter setup (e.g., Call frequency, Call concurrent) AND/OR Improvement feature suggestion
- Change Management (Track/Record/Follow-up)
- Know-how sharing
Qualifications
- Bachelor’s degree or higher inBusiness, Marketing, Finance, IT or a related field.
- 3-5 years and above inTelesales experience in a fast-paced environment and have team management skill
- Proven track record ofachieving sales targets and driving revenue growth.
- Strong leadership and teammanagement skills.
- Excellent communication,negotiation, and relationship-building abilities.
- Strategic thinker with the ability to execute plans effectively.
- Proficiency in MS Office.
- Fluent in English
Selection of candidates for this position requires a criminal record check to ensure safety and maintain organizational standards.
Welfare & Benefits:
- 15-day vacation leaves per year
- Flexible working hours
- Flexible working location (Head Office is at SCB Park Plaza)
- Phone fees
- Provident fund
- Employee welfare home loan
- Town Hall & Happy Hours (food & drink provided)
- Training in-house & abroad
- Life / accident / disability / health insurance
- Company outing
Interested in joining MONIX family, please send your recently updated CV in English with your portfolio to join@monix.co.th. If you have any question, please feel free to call us at 098 247 1155.
About MONIX
We are a newborn joint-venture FinTech company of our super-duper cool parents SCBx and Abakus. Born in2020 with the unrivaled, cutting-edge AI and machine learning superpower, MONIX is committed to making our friends’ financial lives better, easier, and happier by bringing our friendly, fast, and fun products and platforms together with financial literacy to them.
At MONIX, you will:
- Be part of a family of Hustlers, Hipsters, and Hackers who bring unique talents and varying backgrounds, ideas, and experiences to inventing the friendliest financial products and services
- Build things for the customers from the customer’s point of view and from the data –not gut feelings or intuition
- Celebrate diverse perspectives from gender, age, national origin, culture, education and professional and life experiences
- Enjoy the start-up culture where open feedback, flexi hours, knowledge sharing sessions, snacks and food are provided as if basic needs
- And many more to discover…
MONIX is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
